Jill Cress
Jill Cress
Chief Marketing and Experience Officer
H&R Block
Jill Cress is the Chief Marketing and Experience Officer for H&R Block. In this role, Cress is responsible for leading all aspects of the company’s marketing and communication efforts, driving the company’s transformation, delivering growth, and increasing the brand’s relevance.

For more than 30 years, Cress has honed her skills as a strategic and passionate consumer marketer with deep expertise in financial services, media and technology. She has held leadership roles across marketing, general management, product and enterprise strategy at leading Fortune 500 Companies.

Prior to H&R Block, Cress served as vice president of brand marketing for PayPal, where she also had responsibility for all Venmo marketing. In addition, she was the chief marketing and communications officer at National Geographic Partners and served for more than 20 years at MasterCard Worldwide, where she held executive leadership roles in strategy and marketing, in addition to serving as country general manager for United Kingdom and Ireland.

Cress serves on the boards of the Ad Council and New York Advertising Club and the Wealth Enhancement Group, an independent wealth management firm overseeing more than $54 billion in client assets. She has been recognized for numerous accolades, including, Forbes’ list of the World’s 50 Most Influential CMOs, Forbes’ inaugural CMO Next List, and Business Insider’s 25 Most Innovative CMOs.

Cress holds a bachelor’s degree from the Kelley School of Business at Indiana University.