Going Beyond Social Listening
Tuesday, May 4, 2021
2:30 PM - 3:00 PM (EDT)
Sam McFadden Brian Merritt

* Open to Premium and All-Inclusive Pass holders

Join Talkwalker and Trustpilot for an enlightening session on the power of conversational intelligence, and learn how tapping into consumer feedback can make a positive impact on performance across your organization. 

They'll present real-life use cases for going beyond social listening and analytics to uncover, understand, and action on consumer insights. Plus, hear how AI and machine learning can help you intelligently track conversations happening around your brand - online, in the news, and even within your company - for crisis management, competitive intelligence, trend research, and so much more.


Sam McFadden, US Enterprise Marketing Lead, Talkwalker
Brian Merritt, Vice President, New Business and Customer Success, Trustpilot

Session Type