Warby Parker made its mark in 2010 as a digital retailer offering consumers stylish and affordable eyeglasses, with a socially conscious bent. In 2013, it expanded its presence to brick-and-mortar stores across the country, which has helped to accelerate its growth. Warby Parker is now a destination for holistic vision care, offering everything from eye exams, contact lenses, sun, and optical frames. Hear Tim Riley, Senior Director of Experience Design, share Warby Parker’s best practices on customer-centricity and the importance of embracing a socially conscious strategy.
Tim Riley, Senior Director of Experience Design, Warby Parker
Robert Klara, Senior Editor, Brands, Adweek
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