In the era of digital first, consumer behavior changes in an instant. Brands have to find new ways to keep up and innovate to get ahead. We believe they need next-generation tools to embrace emerging trends in social marketing, commerce and care, so they can acquire, engage and support every customer along an increasingly complex journey.

Emplifi’s mission is to close the customer experience gap by bringing marketing, care and commerce together to optimize digital interactions. Serving over 7,000 global brands, our unified CX platform improves the customer experience at every touchpoint, enabling brands to empathize with customers and amplify the right experiences. Powered by AI, our solutions give teams rich data and insights that foster empathy, allowing marketers to amplify the right experiences. We have an outstanding team of customer-obsessed employees around the world and an enviable portfolio of the world’s most recognizable brands.