The most important thing for any brand is to put the customer front and center. Harnessing technology to listen to your customers and enhance peer-to-peer interactions is crucial in today’s fast-moving and more competitive-than-ever environment.  

In this can’t-miss-session you’ll hear from executives at Taskrabbit and Victoria's Secret moderated by the CCO of Suzy as they talk communities, engaging customers, and enhancing CRM. You’ll walk away with concrete examples of strengthening every step of the customer journey and fostering strong connections among both neighbors and brand enthusiasts, resulting in strong growth and new areas of opportunity.