President and Chief Customer Officer of NM, David Goubert is responsible for creating uniquely personalized experiences for the Neiman Marcus customer through the cohesive partnership between in-store, online and remote selling experiences. Join Goubert as he discusses NM’s Integrated Luxury Retail strategy, how the organization is investing in the remote and high-tech retail experience, and how leveraging tech is allowing NMG to build long-term customer relationships – a key component to the Company’s successful growth roadmap.