What are the different pass types?

    Live Main Stage Pass

     This pass grants you access to: 

• Access to three days of live Main Stage content 
• Daily Mediaweek recap curated by Adweek editors delivered straight to your inbox 
• Networking
   

    Live All-Access Pass

     This pass grants you access to: 

• Access to three days of live Main Stage content 
• Access to live Workshops 
• Attend live Masterclasses 
• Daily Mediaweek recap curated by Adweek editors delivered straight to your inbox
• Networking

    Premium All-Access Pass

     This pass grants you access to: 

• Live and on-demand access to three days of  Main Stage content 
• Live and on-demand access to all Workshops 
• Live and on-demand access to Masterclasses
• Daily Mediaweek recap curated by Adweek editors delivered straight to your inbox
• Networking 
• Unlock the power of Adweek with a complimentary 1-year digital Adweek+ subscription* (a value of $349) *Available for new subscribers only. 

Who has access to on-demand content? 
If you registered for the Premium All-Access Pass, you will have access to on-demand content approximately 24 hours after each session.

How long will I have access to on-demand content? 
On-demand content will be available to you at least until June 30, 2021.

How do I access the summit?
The digital event platform can be accessed here live.adweek.com/mediaweek-2021. You must be a registered attendee to gain access to this event, which begins at 9:00 am ET on April 14, 2021. Note: Registered attendees will not be able to access the full event platform before April 14, 2021.

I'm registered, but I can't log in.
An email and new password is required to enter the platform. Details regarding login instructions are sent via email soon after registration by Adweek Virtual Events (virtual.events@adweek.com).

Beginning at 9:00am ET on April 14, if you haven’t received or can’t find the email with your unique credentials, please follow these steps to gain access to the platform: 

1. Click Login to prompt a password reset. 
2. From the pop-up window, click 'I forgot my password' and enter the email address that you originally registered with. Click 'Submit' 
3. You will receive an email from MAESTRO with the subject line: Password Reset. Follow the instructions to reset your password 
   
   Note: Registered attendees will not be able to access the event platform before April 14 2021.
    

Which devices can I use to participate in the summit?
You may join the event from a desktop computer, laptop, tablet or mobile device. For the best experience, we recommend using a desktop or laptop.

Is there a recommended browser to use?
We recommend using Google Chrome for an optimal experience. While most internet browsers are supported, some may not support the full list of event interactions.

I can't see the live stream, what should I do?
If you cannot see the stream, try refreshing the page, then hover over the video and click the play button. If this does not work, then try a different browser. (Google Chrome is recommended.)

I see video, but I cannot hear anything.
If you cannot hear anything, but you can see the video, please try the following steps: 

1. Tap on the screen or hover over the video and click the speaker icon to make sure your audio is not muted (all channels are automatically on mute when you arrive) 
2. Check your device's volume control to make sure it is not set at zero. 
3. Double-check your device's sound output. 

How do I navigate the event channels?
To switch between Channels (i.e. Main Stage, Masterclasses, Best of Brandweek): 

• Click on "Event Channels" in the top nav bar and select the channel you would like to view from the dropdown. This will open a new browser window. 
• Alternatively, you can click on the bulleted text icon (Event Channel tab) via the right-hand panel and select desired channels. This will change the channel within your current browser window. 

 
To learn more about our Partners:

• Click on "Partners" in the top nav bar and select the partner you would like to view from the drop-down menu.
• Alternatively, you can select the multi-person icon (Partners tab) on the right-hand panel. Click on a partner logo to learn more. 

To connect with others in real-time: 

• During live sessions, you can connect with other audience members via the Chat tab in the right-hand panel. Chat will be enabled during live Main Stage sessions and will always be the first tab available. If you have a question for a speaker, write ADWEEK before your question. 

To view the full schedule: 

• Select the calendar icon (Agenda tab) on the right-hand panel to see the full event schedule, including speaker info and session descriptions. You may add events to your calendar from here. 

To learn more about the speakers: 

• Select the Speaker tab (noted by a microphone icon) to see the event's full lineup. Click on individual names for detailed session information, speaker bios, and available social links.