Frequently Asked Questions

Refunds and Deferrals

Social Media Week (#SMW) passes are non-refundable.

If, due to unforeseeable circumstances, Adweek must convert Social Media Week 2022 into a fully virtual conference, individuals who have purchased Premium and Standard Passes will be granted a complimentary virtual pass. In addition, purchasers of Premium and Standard passes will have the option to a) defer their pass to Social Media Week 2023 or b) obtain a credit to be used towards any Adweek event (credit expires in one year).

Adweek’s Commitment to Safety

The health and safety of our attendees, partners, speakers and staff are Adweek’s highest priority. Social Media Week will adhere to New York City and national safety parameters, as deemed appropriate by relevant authorities; and will implement health and safety guidelines to the highest extent possible with our venue partner.

Based on updated local and state regulations, proof of vaccination will not be required to gain access to the event.

These requirements are subject to change and will be modified as deemed necessary. We will continue to monitor all developments as relevant to Social Media Week and will communicate updated information as it becomes available.