ADWEEK House | Le Majestic Hotel
Tuesday, June 23, 2026, 12:20 PM - 1:05 PM
From Static Plans to Living Systems: The Next Evolution of Omnichannel Healthcare Marketing

Healthcare marketing has outgrown rigid annual plans and quarterly campaign cycles. In today’s dynamic environment—where provider behaviors, patient journeys, and data signals shift constantly—static omnichannel strategies can’t keep pace. This session explores the move from fixed plans to “living” omnichannel systems: adaptive, data-driven ecosystems that continuously optimize engagement in real time. We’ll examine why traditional planning models are breaking down, what responsive omnichannel orchestration looks like in practice, and the organizational and mindset shifts CMOs must lead to turn omnichannel from a calendar-based exercise into a continuously learning growth engine.