Embrace innovation and agility as we return to "normal"
Retailers are putting their lessons on agility and embracing innovation to good use. Strategies leveraging chat, voice, the metaverse and immersive shopping experiences on social are taking shape. Hear from marketers, creators, media and tech execs on building the customer journey from end to end.
Join us for Commerce Week, where leaders in the retail space will share their insight into the latest trends as well as a peek at the marketplace of tomorrow.
Featuring

Lorraine Barber Millers
Philips
Chief Marketing and E-Commerce Officer

Ashley Becker
Kraft+Heinz
Vice President, ECommerce and Omni Customer Growth

Meera Bhatia
Fabletics
Chief Operating Officer

Julie Bowerman
Kellogg’s
Chief Marketing Officer

Shaun Brown
Tinuiti
Executive Vice President, Commerce

Tracey Brown
Walgreens
President of Retail Products and Chief Customer Officer

Jess Burns
Rent the Runway
Senior Vice President, Brand Marketing

Jane Butler
Managing Director, Pureplay Retail Business

Vivian Chang
The Clorox Company
Head of DTC Practice

Donald Chesnut
General Motors
Chief Experience Officer

Chris Contreras
MNTN
Senior Vice President, Customer Success

Chris Davis
New Balance
Chief Marketing Officer & Senior Vice President of Merchandising

Wendi Dunlap
Matterkind / Kinesso
Senior Vice President, Outcome Based Planning

Diana Finster
Walmart Connect
Head of Agency and Tech Partnerships

Steve Frechette
ChannelAdvisor
Vice President, Product Management

Teri Gallo
Kinesso
Executive Vice President, Global General Manger

David Goubert
Neiman Marcus Group
President & Chief Customer Officer

Mara Greenwald
Mindshare
Managing Director, Commerce & Performance Media

Sarah Hofstetter
Profitero
President

André Hordagoda
Emplifi
Co-General Manager

Jayme Jansky Beck
Unilever
Head of Shopper Marketing

Shilla Kim-Parker
Thrilling
Chief Executive Officer & Co-Founder

Vivienne Long
REI
Senior Vice President, Chief Marketing Officer

Elizabeth Marsten
Tinuiti
Group Director, Strategic Marketplace Services

Mike McGarry
Shake Shack
Vice President, Brand Marketing

Claire Mulhern
Meta Creative Shop
Head of Multidimensional Commerce

Ashwin Nathan
H-E-B, LP
Vice President of Marketing, Payments and Financial Services

Brie Olson
Pacsun
President

Bob Sherwin
Wayfair
Chief Marketing Officer

Suzanne Skop
Instacart
Director, Agency Sales

Zarina Stanford
Bazaarvoice
Chief Marketing Officer

Andrea Steele
The Hershey Company
Head of Digital Marketing and Operations

Justin Thomas-Copeland
DDB North America
President and Chief Executive Officer

Rachel Tipograph
MikMak
Founder & Chief Executive Officer

Bill Watkins
Chief Revenue Officer

Nich Weinheimer
Skai
General Manager Strategy

Erika White
Affirm
Vice President of Marketing and Communications

Neil Wright
Complex Networks
Head of Collaborations & Experiential
Passes
Access up-to-the-minute retail marketing insights and unrivaled networking with high-level brand executives at Commerce Week, July 26–28. Choose from live in-person and virtual pass options. See what’s included in each, below.
Live All Access Pass
$399
- Main Stage Sessions: Three days of Main Stage content
- Workshops: Live and on-demand access to interactive, classroom-style sessions that provide helpful solutions to organizational challenges
- Masterclasses: Live and on-demand access to Masterclass sessions
- One month of on-demand access following the event
Virtual Pass
$79
- Unlimited virtual access to all session content live and on-demand for 1 year
What’s New and Next for Managing Customer Relationships
By 2025, it is anticipated that 80 percent of retail engagement will be virtual. The marketing experience is quickly evolving, and as a result productivity, adaptation and growth remain top priorities.
Hear from brand leaders on their thoughts on how their learnings this year correlate to their overall commerce predictions. The discussions will focus on consumer behavior, retaining customer satisfaction and balancing the need to stay true to the brand’s DNA all while driving growth.
Engaging Consumers Online and IRL
While the rapid acceleration of technology solutions and platforms for retail are making the online shopping experience more sufficient, personable and enjoyable, brick-and-mortar strategies are sustaining. Marketers aren't giving up on physical stores just yet, especially given the consumer demand for them, particularly millennials and Gen Z.
Hear from brand leaders on how they are balancing their relationships with customers online and offline. Topics include everything from physical store strategies to chatbots, social commerce and web3.
How to Embrace a Purpose-Driven Strategy and Staying True to the Brand’s DNA
With social justice, geopolitical instability, climate change and a pandemic to boot, getting purpose-driven marketing just right and being impactful is top of mind for retailers.
Join Adweek as we hear from retail leaders about the challenges and opportunities surrounding a purpose-driven marketing mission.
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